Omega Constellation Brushed Quartz Ref.123.25.27.60.55.004

Building An Internet-Based Business: Figuring Out How to Handle Customer/Client Data With A CRM
For the past 10 years or so, the world has seen the emergence of a new kind of business. That which does not require an actual retail location, office, or much of anything. Entirely online businesses have been a solid trend for good reason. They are far less expensive to set up and maintain. Further, the potential customer/client demographic is worldwide. Regardless, a business is a business, and even an online one has lots of the same issues as a traditional "brick and mortar" business. There are numerous administrative, financial, logistic, and customer service issues that always need to be dealt with.Most new online businesses are small operations, with little budget, often slim previous experience, and high hopes. Many fail not for lack of a good idea, but for lack of administration and financial outlook. A typical example is the business that gets lots of customers, makes lots of sales, and does not have the ability to fulfill each order, deal with customer service issues, and res

YOU'RE INVITED: Celebrate Baume & Mercier's 2014 Collection With HODINKEE This Wednesday Night In NYC
We're all about bringing the watches to the people, and the people to the watches. Tomorrow night, we're giving some of our NYC-based readers the chance to check out the brand new 2014 Baume & Mercier in the metal at a private club in downtown New York. You'll see the entire range of new products including the new Clifton Chronograph, Triple Calendar with Moonphase, and Retrograde Date Automatic.Cocktails will (absolutely!) be served and we are opening this up to the first ten people who respond to Events@hodinkee. The entire HODINKEE team will be there to help answer questions, as well. Hope to see you there!

What Hamilton model is this, please?
Need to determine the original band for this one, what's his name?

Breitling service and Polish
My Superocean is going in for a much needed service and refurb. Would it be possible to get it changed from brushed to polished?They did do a polished version from new but didn't know if they would do it under the cost of a refurb.

Rolex & Its Customers
A recent thread (about Swiss attitudes toward Rolex) got me thinking about the extent to which Rolex interacts with its customers I know AP owns some of its own boutiques, offers appointment-only lounges, and has invited customers to factory tours. Patek has factory tours and other events for VIPs -- and for us common folk, they have their museum in Geneva. I'm sure other brands have similar practices. How often does Rolex deal with its own customers? Do they own any of the retail stores or service centers? Has anyone on TRF ever been invited to an event by Rolex itself (and not by an AD)? Personally, the arms-length approach doesn't bother me -- I'm just an enthusiast and am nowhere close to a major customer. But for those who buy a large quantity of precious metal (or diamond/gem studded) Rolex watches, does Rolex ever make the relationship more personal?